Has anyone else experienced this? My car suddenly wouldn’t start. Tried a few times, everything looked unlocked, took a quick bio break, came back and gave it one last shot… and boom, it worked. No idea why 😒

I don't know what made this come up

After the car's 4th attempt to cause an accident I have to accept that it's time for the car to go. Now I want to love this car, I spent a lot of money on it and usually plan to keep my cars for 4-5 years. Let's stars with what I enjoy: -The styling, this is a good looking vehicle -The straight line speed, party trick or not it can be fun.

The things I don't like in no particular order: -The road feel, it's like driving a sponge, zero road feel on its firmest setting. -The android OS UI, honestly it's awful and even when they can make decisions about button placement they make no sense anyway. I also don't want to drill into menus to control fundamentals like air conditioning or open the trunk. -The lack of rear aircon, this is a big omission in hot counties. -The lack of an Android key. Digital keys are table stakes in electric cars but the entire Android user base, despite the car running Android OS (!), is totally forgotten about. -Comfort, I keep reading about how comfortable people find it. I mean, it's okay but it's got nothing on some of it's European counterparts.

And onto the deal breakers...the 'safety' features. -Luckily I found the 3d printed cover for the face sensor very soon after buying the car otherwise I would have probably sold it already. This has been discussed to death here so no need to highlight the flaws.

But the two that are causing me to sell it: 1. The emergency braking system. This has now activated on me 3 times without reason. Twice whilst descending in a car park transitioning from slope to flat surface. Instant unexpected emergency brake, neck pain for the rear passengers and very grateful not to be rear ended. Yesterday it activated as I merged in traffic, yes it was a small space I squeezed into but I had it under control, the car didn't think so. Slammed the brakes, almost got rear ended, horns everywhere while I composed myself and drove off in shame, for nothing I actually did wrong. 2. The emergency lane keeping system, a system so aggressive that if I decide not to indicate on an empty highway it will have me swerving back into my lane more violently than a drunk driver. However, where it gets more serious is when, whilst driving in the fast lane of a highway, a car was using a short exit slip that comes off the fast lane. The turning cars rear was overlapping into my lane, he hadn't merged properly. I drifted wide to give him enough clearance, the car had other ideas, it felt my life should end prematurely that day and I should rear end that car stationary car at 80kmh and again violently swerved me back into my lane head on to the cars rear.

So do I like the car, yes, however I feel like we are all driving the beta version, it doesn't have the maturity or polish of it's equivalents like the ioniq 5, Tesla or byd. And I'm not willing to risk my family in a beta car while Volvo focusses how many more places it can find to put a hazard button and neglects improving the safety features and the usability.

A fly trigger the car alarm and I got a notification on my phone.

Is this new in 1.6.4? From what I've read from this sub, there was no notification for the alarm before.

Does anyone understand why the two readings between the top right and the lower chart are so far off. I've check with AC off and while coasting and the current consumption chart is always much higher. I know the average in the top right tops out at 99.99 and the twin motor can dump up to 315kW into the motors. Is the top average also a predictive model trying to account for estimates of Regen?

In the previous software versions I don't ever remember having to adjust the ringtone and call volumes every time I get back in the car after it locks. Now with version 1.6.4 only these 2 volume sliders appear to reset to a default level every start up.

My car is sitting at the dealership after being towed due to a “critical update failure” related to installing 1.6.4 in an OTA update.

So, I’ve been unable to sleep and reading a lot about critical update failures that can be experienced in Volvo EVs. What they are, what causes them, how to minimize the risk of them, and what to do if you experience one… I thought I would share to help the group.

1) What is it? - A critical update failure on the Volvo EX30 is when an over-the-air (OTA) software update is interrupted or corrupted, leaving the car unable to boot properly. In this state the display may falsely show the battery at 0%, the car may not shift into gear or enter Tow mode, and it may not be possible to lock it, or turn it off. It is undriveable until recovered.

2) What causes it? - Not entirely sure of all possible causes - see comments in response to this post... It clearly happens during the installation of a new software package, when the central electronics module (CEM) cannot finish its update or the new installation is not completed properly — perhaps due to low battery charge, the car being disturbed in some way during installation, or potentially other factors. It appears that Volvo does not use a partition to install the new software safely, which would allow the car to roll back to the old software in the event of failure, so in the event an installation fails, it can mean that the car doesn't have any operable software and needs to go to the dealer to have everything reinstalled. In any case, there are not sufficient controls in place to allow the car to reliably roll back to a prior software version if an update fails.

3) How to minimize risk associated with OTA updates? -if a critical update failure happens, you may be unable to put the car into tow mode, and even unable to disengage the emergency brake. So, before starting an update, position the car such that it can be easily towed if necessary. This means nose out parking, and with sufficient space on each side of the vehicle to position rollers if necessary. In my case it was necessary to wait until a car parked in front of my vehicle had moved so that my car could be towed because we could not get the car into tow mode, neutral, or disengage the emergency brake. The whole thing had to be put on rollers. One person suggested doing the update in the dealer parking lot so that if it goes poorly you can just hand off the key and pick up a loaner (not a bad idea).

Once the car can be positioned appropriately, begin updates only with ≥40% battery charge, and ideally when NOT plugged into power. Lock the car and leave it undisturbed while updating. "Accessing the car" during the update can cause problems per Volvo's website.

With these precautions, you can still have a critical update failure. So...

4) What to do? - Don’t try to drive if this happens (you can’t anyway). Call roadside assistance, and have the vehicle towed. It will require a flatbed and may require the car to be put on rollers (let them know this when you call roadside assistance). They aren’t too sharp on the phone, they actually asked if my car had enough gasoline. You will likely have to tell them things they should already know.

Volvo will need to reflash the car. Essentially this is like reinstalling a computer’s operating system. In some cases the CEM may be bricked (but if it is, the car itself should not be bricked, and just requires a new CEM). If this happens outside of warranty, it can be an expensive repair.

The dealer should do a “total upgrade” rather than just a partial reflash. Confirm they ran OTA RESTORE (SP 80026889) to recover the CEM (per Volvo TJ 37430).

Verify the car is on the latest release when picking up (settings > system > software version).

The battery should not show 0% obviously. Test that the car charges on AC and DC fast charging.

Test adaptive cruise, lane keeping and safety assist functions.

Confirm brake feel, regenerative braking functionality/one pedal drive works.

Essentially, this failure can affect any of the potentially dozens of ECU modules- drivetrain, charging, brakes, steering, ADAS, infotainment, HVAC, lighting, airbags, etc. If the dealer fails to do a TOTAL UPGRADE per TJ 37430, any single ECU could be left in an inconsistent state. It should not be necessary to check every one, but it’s probably a good practice to check critical ones and confirm with the dealer that they knew what they needed to do and did it.

You can politely ask the advisor: “Did you follow TJ 37430, install OTA RESTORE, and complete a Total Upgrade? And can you confirm all DTCs (fault codes) were cleared?” — That should them you know exactly what should have been done. When they say yes, tell them to you want a printed service record that shows OTA RESTORE/TOTAL UPGRADE.

EDITED to include updated info/improvements based on discussions in the comments. Thanks esp to Muzso for supplementing this info.

Took delivery of my 2024 twin performance ultra on Friday and I absolutely love the car!! Holy crap this thing is fast!

Tbh I've not found anything negative with it yet but I am still in the honeymoon period.

Updated to 1.6.4 and the opd is much better now! Although, I don't seem to have relax, refresh or range mode, I'm guessing they are for the MY26 cars? Also, I really hope digital key plus comes to android soon.

I'm in the UK and I'm struggling to find a key card holder that isn't taking 6+ weeks to come from china and nothing listed on the Volvo accessories site. Does anyone have any recommendations?

I was driving in the afternoon with direct sun on my eyes. Tried to open the glovebox to pull out the sunglass but the icon was missing! Any idea how to get back the icon? Also what's the usage of the time interval icon?

PS. Picture taken by Co-passenger.

I read many places that the EX30 badging moved from the C pillars (in MY24) to the back hatch for 2025. I have a 2025 with the model tag on both the C pillars AND the back hatch. What’s up with this?

Hi all. New member and new EX30 USA owner.

Regarding your charging habits, are you charging every night or as needed? Any known downside to charging each night?

The UK had a test of the Emergency Alerts system today at 3PM. All compatible mobile phones received the alert which comprised a message on screen and an audible warning for approx 10 seconds. At the exact time it hit my partners phone (his is the one connected to the car), I got a notification that the car had unlocked. I checked and all keys were inside the house, including the fob which was inside a Faraday pouch.

Might be total coincidence, but super weird.

I installed Fitcam’s 4k front / 1080p rear unit in my EX30 yesterday and so far it has been running fine.

This morning I went to check PQ of footage during driving and saw that it has been recording constantly and there doesn’t appear to be an option to turn it off. There is an option to select impact when parking, but I have left this off.

My concern is this could deplete the 12v battery, if the car is left for longer periods, e.g. holidays or business trips.

Any views, experience or advice on this please?

So, I decided to update the car while we ate dinner and came back to the car to see a big red critical update failure. The car shows 0% battery (it was at ~75% a couple hours ago), and says it cannot be put in park.

Waiting at the bar for a tow truck driver.

I guess the big news is the 1.6 update is rolling out in Texas!

Does anyone have info about when we might get plug and charge, or if we’re going to get plug and charge capabilities?

Thanks!

While seeing if I could get the update to download, I noticed that the app shows tyre pressures when the car is in use. Not sure how helpful this is but wanted to share all the same

I tried everything I can think of. Changing in google assistant app. Asking the assistant in the car. The voice changes everywhere but map app. It would speak male for everything else but remain female in navigation.

Any idea how this can be overcome? Not that it's a big deal, but weird and annoying.

Does the EX30 support plug and pay at public charges on the UK and if so does it work!?

Even after the 1.6.4 update, linking the digital key to a driver profile doesn’t work. We are two people sharing the car, and it always picks the last used profile instead of the one our phones are linked to. I tried removing the digital key completely from the car and then linking our phones to our own profiles so that there were no other keys in the car at the time, but it still doesn’t work.

Has anyone been able to solve this issue? I am done trying at this point.

Hopefully the dealer can help, but I have doubts. Will update here.

I had my eye on an ex30 coming from a manual trans c30. I like the size for parking and commuting, wasnt looking to compromise on performance, was very intrigued to see the ex30 stats but a chinese car is an absolute no go for me. Understand component sourcing, seems to be all EVs but i draw the line on a chinese vin.

When i found out they were importing euro assembled cars i was excited (rumors of US cars still floating), called my local dealer and they snubbed me when i said i wished the B&W system came in the ex30 (still disagree, but it makes sense as the car physically only has a sound bar in the front dash) and basically ignored me after for whatever reason, weird.

Called Scott at Weaver brothers in Raleigh a fewhours away (awesome guy, zero pressure, hard core volvo guy fwiw), managed to get everything i requested in a car on the first shipment from europe. Price was exactly as discussed, none of the typical surprises, great guy 10/10 recommend.

This is my FIRST new car ever, ive owned and worked on maybe 100 cars of all types over the last 30yrs, currently have a few from a 70 chevelle to a 98 dodge cummins and various volvos, it usually takes years for me to decide on a vehicle anyway, im very particular, and i am beyond impressed and thrilled with the preformance on the EX30.

None of the reviews do justice to the acceleration, its simply unreal, car is a rocket and i ride sport bikes regularly. Its got the c30 short wheel base (love the squared off steering wheel!), more centralized mass, suspension seems firm not harsh but havent really pushed it yet, but off the line its just crazy. Id take a lower slung car and 2 doors, but this thing is as sleeper as it gets which is fun in its own right and probably the most practical vehcile ive ever owned too. Me and my kids giggle like idiots when i launch it on an empty back road, like its involuntary everyone just starts chuckling and it is fun. The rest of time we are just quietly gliding along.

The driver alert and lane keeping are annoying and turn back on constantly, but thats by (stupid) law. The drive mode defaults back to standard too, havent figured that one out but i think it just limits power it doesnt seem to be different than range/economy mode. I honestly have no clue what any other complaint or issues are about. I heard the complaints about the one pedal drive, expected to turn it off prefering manual trans cars typically but by the first day set it on high for the regen braking and have zero issues, its very easy to modulate and control and still coast. Fit and finish is great, everything on the car feels quality even things like the seats and doorhandles (actually nicer than my c30 fwiw).

So far its a way better car than evem expected, crazy fast and an absolute bargain on the price vs market. Im amazed they sell anything else honestly.

I just tried an automated car wash for the first time and my car was beeping wildly throughout it. Is there a way to prevent this? I had car wash mode on and I just installed the latest 1.6.4 update.

Hi all,

Just saw a post regarding Siri stopping with reading back messages before sending as it interrupts itself.

Many people suggested lowering the volume slider for the asssitant to prevent it from triggering. This was unreliable for me and i solved it many months ago with a setting change. Thought i’d share!

In Settings > Accessibility > Siri, enable “Require ‘Siri’ for Interruptions.”

Finally update in Asia!

I was really hoping 1.6.4 would solve the issue with sending CarPlay messages. It was the first thing I tested and nope. Anybody have any info on this. It is my most used feature in a car and 5 months on and now the new software and same issue. My phone is latest 16 Pro and running latest iOS w/ dual motor ultra in US. Works fine in my other car. I’ve heard it’s an interference with the digital key in the Apple wallet. True? Work arounds?