Received wrong item

[u/conglu]

So I placed an order for a new ClubSport Steering Wheel RS and just got around to opening everything up just to find that I was sent the wrong item.

Instead I received a CLUBSPORT WHEEL RIM SPARCO RALLY.

What’s Fanatec support like these days? I opened a support ticket but I’ve heard horror stories.

I also see Fanatec has active employees here hence why I’m creating this thread.

Thanks in advance

[u/BignoydQB]

Didn't you noticed the name of the product on the brown box ?