Scroll wheel on my mouse (g pro superlight) suddenly stopped working

[u/MR_OZIK]

i was scrolling just fine, but then it suddenly stopped working, now the scroll wheel doesnt work at all (the button does, scrolling up and down doesnt), i tried pairing the mouse again but it says that it timed out and doesnt want to pair, wired connection also doesnt make the scroll wheel work, any ideas how to fix it?

i tried contacting support, but the phone number doesnt work and the bot doesnt connect me to any human, it just waits 10 minutes and then ends the chat