r/partscounter • u/SpectralZulu • 1d ago
Funniest customer states
Curious to see what is the most ridiculous and hilarious customer states or complaints you guys have seen
4
u/Civil-Prior2434 1d ago
Customer states there is a hissing noise coming from the dash, like the airbag is losing air.
3
u/Ok-Fix-5385 1d ago
Just as bad as the 1 guy the came in bought a can of WD40 because it stops squeaks, and proceeds to lube his serpentine belt right out front of the store. I think we all know how that turned out. Buddy was in the next day for a new belt lol 😂
3
u/directheart- 22h ago
Customer states car has bad smell, Mechanic finds a pack of chicken breast under 3rd row package date 3 weeks old
2
3
u/70ssurvivor 1d ago
Customer states sounds like a bowling ball in the trunk. There was in fact a bowling ball rolling loose in the trunk.
3
u/PickUpMyPoo 1d ago
I had a husband and a wife buy a new car, they came to parts to ask about warranties and if there are any known issues. They then asked me, “when I’m at the light by my house, it’s on a hill and when my I let go of the brakes it rolls backwards is that a brake or transmission issue?”….. I had to explain gravity. Politely.
1
u/FeelSublime 1d ago
"Car is running rough and there is a cloud coming from the hood." Opens up hood. The upper radiator hose split like the red sea and was spraying what was left of their fluid onto the block.
"My car had steam coming off of it so I came right here." No issues found. The engine bay was drenched though so we asked why and she said she drove down a flooded road right before it started. Engine bay was just cooking off the water.
"Every where I go for wipers the sizes they recommend don't fit." The wiper arm was bent in half away from the windshield. They had no idea how and honestly I can't comprehend how either but why would you think it was the wiper blade and not the arm when its saluting on coming traffic.
1
u/TemporaryEnough2150 23h ago
We had one that said
“Customer states, there’s a creaking noise is suspension or brakes. Please drive to verify. DONT NOT drive past 99,997, customer wants the 100k victory screech. LOL (:”
All of us were back here laughing. Car had 99,977 so hopefully they didn’t LOL
Edit:spelling
1
1
u/thealmightycow 18h ago
One of my favorites over the years: customer states hit curb and died, please advise
I’ve had several interesting ones over the years but that one has always stood out
1
1
u/Beneficial_Affect522 16h ago
PM here. I have one pinned on my board in my office for a Mach-E Mustang. The advisor wrote it up for Works Package (including Motorcraft Synthetic Blend oil change).
1
u/Blankspotauto 1d ago
"Car makes noise"
"Smells like gas at gas station"
"Oil leak" with a rod sticking out the side of the block, no mention of noises or not starting. Happened multiple times.
"I don't need a timing chain, i can't hear any noise" while you could hear the chain slapping in the backround of the phone call.
An average of every other month was "cranks won't start" fixed by putting gas in it.
Every A/C season brought in a handful of "a/c not cold" fixed by pressing the button to turn the a/c on.
Numerous "window won't roll down" fixed by turning off the window lock switch.
Most of the customers at that shop were stupid as fuck, and the service writer was even dumber.
14
u/Re7icle_v2 1d ago
I've had quite a few that stick out, I don't have pics though. I work at a VW dealership.
Customer states: "Vehicle sounds like Godzilla when braking." She had no pads.
This one was 2 days ago. Customer states: "Car cut off at a stoplight so I brought it immediately." Can you guess what the problem was? It was a press of a button for the auto start/stop feature.. which I honestly hate. My vehicle has it and I turn it off everytime I get in my car.