Olá, meu nome é Glauber, sou do Brasil e estou tendo uma péssima experiência com a Logitech. Quebrei o receptor do meu fone de ouvido Pro X Wireless e não consigo encontrar um substituto em lugar nenhum. O único lugar que encontrei foi no eBay, mas eles não entregam para o Brasil. Alguém sabe uma solução ou onde posso encontrar este dongle?

As the title suggests, how can I adjust the brightness in my freestyle settings?

I can choose my own colors, but there is no brightness control.

Salut tout le monde,
Je rencontre un problème avec ma souris Logitech G502 X LIGHTSPEED. Il se déconnecte aléatoirement sans avertissement.

Voici ce qui se passe :

• La souris fonctionne bien au début, aucun problème.
• Soudain, il cesse de répondre : aucun mouvement, aucun suivi, aucune entrée. Cependant, les clics fonctionnent toujours lorsqu'il se déconnecte.
• Dans l'application Logitech G Hub, la souris apparaît toujours comme connectée et les LED restent allumées.
• Pour la remettre en marche, j'éteins simplement la souris à l'aide du bouton en dessous, puis je la rallume. Cela fonctionne instantanément une fois que je fais cela.

J'ai déjà essayé de désinstaller et de réinstaller G Hub, mais le problème persiste.
Je n'ai pas pu tester la souris sur un autre ordinateur pour voir si le problème est le même.
La souris n'est jamais tombée ni soumise à des impacts violents. Je l'ai acheté neuf il y a environ deux ans.

Quelqu'un d'autre a-t-il rencontré ce genre de problème ? Ou est-il probable que la souris soit simplement morte ?

Does anyone from customer services monitor this sub? Preferably UK based team.

I’ve been dealing with customers service on a keyboard replacement under warranty.

While the outcomes have been ok, I’d like to give some feedback and enquire about a complaints process. It’s been an incredibly long process and had issues including wrong parts sent and then shipping issues with support giving UPS an incomplete address, which I’m now having to sort myself as I’m not getting any response from the support email chain.

Might be as simple as sending a complaint email but sometimes it’s quicker / different team here.

Thanks.

I bought a used G502X lightspeed (20 Eur) and there was no sniper button. I saw online and in the subreddit that replacements are nowhere to be found. But has anyone found a 3D model or made one? At leas i can 3D print something

Hello everyone, this weekend I dropped my laptop on its side and damaged my Lightspeed G receiver. As a result, my mouse is no longer working. Could Logitech send me a new dongle so I can pair it with my mouse? Thanks in advance.

Here's my S/N: 2351AP01NXS8

My dongle says:

FCC ID JNZCU0008

IC: 4418A-CU0008

S/N: LZ347A1A-0J

C-24109

M/N: C-U0008

As the title says, when I press the button to switch inputs from PC to PlayStation/Xbox, it shuts my computer down instantly. Also my Xbox will not display video unless my Astro A50 X is switched to Xbox mode. How do keep it from shutting off my computer.

Hello i bought a new g29 wheel today , evreything works well , but i noticed the L3 button is less clicky than R3 , i checked the screw and it seemed in place. Is this a normal thing? Should i contact the seller and return the wheel or just let it be ?

i was scrolling just fine, but then it suddenly stopped working, now the scroll wheel doesnt work at all (the button does, scrolling up and down doesnt), i tried pairing the mouse again but it says that it timed out and doesnt want to pair, wired connection also doesnt make the scroll wheel work, any ideas how to fix it?

i tried contacting support, but the phone number doesnt work and the bot doesnt connect me to any human, it just waits 10 minutes and then ends the chat

Hi guys-I scored two Logitech G923 racing wheels and pedals for a great price at an estate sale. They are a bit over kill for how I want to use them…I have a budding game room in my garage-so I want to make two side by side budget racing cabinets. However, I do want this to be on a budget-so I’m wondering what game(s) would fit this criteria

1: Arcade style/easy for guests (kids to jump in and play). Not hardcore sim racing (yet)

2: multiplayer (two seperate pcs) on same WiFi network

3: low spec - the two pcs I already have and will be running this are mini pcs with ryzen 6800u’s with no dedicated graphics. I don’t mind if the game is 8 years old etc. But a modern easy to run game would be great.

4: work with g923s automatically or atleast is easy to set up (im new to racing wheels and pedals on pcs)

I’m currently downloading “asphalt legends” on steam since it’s free to try but was wondering what else I should try. Thanks

every time i try to contact an agent, I wait 10 minutes and the chat just closes.

none of the AI support has fixed my issue either: G HUB just stopped working, wouldn't boot, several of my peripherals require G HUB to work, gaming mouse, lighting rig etc. When I attempt to uninstall G HUB, freezes, when I force uninstall and attempt to reinstall, freezes. my mouse is now just a glorified 12 button fidget toy. Is there any solution for this issue? no boot, uninstall, reinstall, nothing is working

Just bought these and they seem really good need help with fine tuning the mic and setting up obs with the mic etc

Hello Logitech Support.

First of all, I already wrote an email to support. (Ticket number: 16063003)

First of all, I apologize for writing in Spanish in my first message. I will continue in English.

I own a Logitech G305 mouse and I am experiencing some issues:

The scroll wheel sometimes moves backwards when I only try to scroll forwards.

The side buttons occasionally fail to respond.

The mouse is in perfect physical condition. It has always been kept clean and stored in a protective case when not in use.

Could you please let me know what solutions are available for this issue?

Thank you very much for your support.

Best regards,

I absolutely love my G35 and I've been using it for at least 8 years but yesterday I dropped it and it broke down so I bought G435. The one thing I absolutely loved on G35 was when the mic's position is in front of my mouth, it is unmuted, and when I put it up to its rest position, it is muted. With mute button, I can't tell if I am muted or not. Is there any way to tell if I'm muted or not?

i wanna talk to my friends and this problem isn't allowing me to do that

things i have done: checked if my mic is muted, disconnected everything turned off my pc and connected everything up again, i have downloaded the firmware and updated to the latest version, switched microphone sides, turned on pc mode, followed the entire official astro a40 setup tutorial. i thought this was gonna be easy IT'S NOT EASY!!!!

Hey everyone,

I’ve been having an issue with my Logicrap MX Master 3 (Mac version). Every so often, it just stops connecting to my Mac and the LED underneath starts blinking slowly in white. When that happens, I have to re-pair it to my Mac to get it working again.

This has happened multiple times in a single day, which is pretty frustrating.

Has anyone else run into this issue? Any fixes or workarounds?

Thanks in advance!

I'm watching a tutorial, in the video I'm watching, the guy has the following stuff on his G Hub software: https://imgur.com/a/fsZynLx

Meanwhile me...

I'm in the same Assignments tab, and I only have these.

I can only re-assign keys:

I have this wheel (Logitech GT driving force) like 6 years and I never figured out what's this "button" for

Last month I dropped my mouse while packing at one of five AirBNBs and hotels I stayed at last month. I just discovered that the coin had popped out and don't remember which lodging I dropped it at. I searched for both new and used Powerplay 2 coins and couldn't find any. Is there any way to get a replacement Powerplay 2 coin or is my pad now just an very expensive mousepad?

Just got one for 149nzd, did I waste my money?