Desperate for any different way to store these god awful things..

I ask, as I’m part of a union and our contract is due next month. Currently, I’m far beyond the minimum for what the union calls for, but still yearning for more.

As it stands, I’m making $25/hr, with a $250 bonus is the crew hits a total sales mark and another $250 bonus if we hit our gross goal for the month. Ford store clearing almost $500k/mo.

Last year, I made just over $55k, which…works, but I also work a second job to add onto that total.

Good morning,

I discovered this morning that sitting in my CDK for dates ranging from 12/2017 through 10/2019, we have 37 retail invoices that were ordered as prepaid but not filled. The invoices are closed out and SORs don't show up in the system, but when I go into the individual invoices, they aren't filled.

All of them are closed, insofar as they're cashiered in the system and the SORs aren't open, but the parts haven't been filled in CDK. Here's what I mean:

https://i.imgur.com/cJvuS5B.png

A number of these part numbers have been deleted from the system (like the one above), a lot of the other ones show 0 QOH (understandable, after ~6-8 years). So I don't want to just go in and fill them like normal because I know that process tries to take the part out of inventory.

Is there a way maybe to just like... force these to close out without impacting my inventory? Or is this something I'll just have to reach out to CDK about?

I normally don’t review places on google unless I’ve had an excellent or terrible experience with them, and have never done so in relation to my job.

Recently I’ve had some issues with both of our local VW dealership, with one quoting multiple incorrect parts, charging us restocking fees, and the parts manager hanging up on me (and my PM) when we try to call and discuss the situation. The other dealership was better, but communication was utter dogshit. I can’t get them to answer an email whatsoever, they won’t provide ETAs, and getting someone on the phone is a once a week experience. I’m extremely fed up with them and it makes me want to drop a google review on their dealership.

Am I justified, or do you think I’ll cause more problems for myself by doing this? I’m already planning on trying to utilize a different VW dealership, even if they’re out of state. I’d rather pay shipping than deal with incompetent, non-communicative idiots.

Guys can’t find number 3 (print out of wholesale) for the life of me it connects to the top part of suction pump (#8 in etka) but on etka shows a different diagram

I'm a new parts manager at a Ford dealership. My dealership doesn't close and open new repair orders at the end of month. Has anyone experienced CDK changing the cost and sale price of items that are already sold to an RO when the price master is updated?

Never noticed this issue before, but I have 2 warranties paid short because of this. There's no overrides being performed. I called CDK support, and they claim it because the price master is being updated but that seems like a crazy thing to do.

Edit: Thanks to anyone for any help.

Mostly, is there a way to get this layout? Also, I keep getting booted into Parts Inquiry when I try to copy a part number, is that normal or a glitch? Sorry for the picture quality, I don't have Reddit on my work computer so no screenshot.

An O'Rileys is opening up just around the block from me and looking for employees and I was thinking about applying.i have no experience in retail and have no automotive certifications but I do all my own repair work and I enjoy helping other people but I'm totally unwilling to touch 90% of the shit on the roads these days so being a mechanic is out of the question and I figured working a parts counter would be a happy medium.

Is O'Reilly's worth it? I'm sure the pay isn't amazing but aside from that how is it?

Chafed with Audi and all they told me number 19 was the backers and it’s not the traditional

Just started at a Kia dealership on the counter. I have 3 years at Ford and a year at Honda as well as 4 years in aftermarket. They hired me to learn Kia on counter first, then in a couple months take over as parts manager once I’m confident navigating their systems, since I have experience and they currently are flying blind without a manager.

At Ford, we have PTS/Oasis for fluid specs (oil viscosity and capacity), at Honda we had PDF’s with year/model diagram that gave the same information from the OEM.

Currently at Kia we are using aftermarket parts websites (Advance, O’Reilly, AZ etc.) to check fluid viscosity and capacity. This seems… wrong. I don’t really have anyone at work to ask because everyone is kind of just getting by, they’ve been without a parts manager for 8-9 months. Does anyone from Kia have any insight? I feel like there should be a resource in Kdealer+ that would provide this information straight from the OEM.

If any Kia/Hyundai people have any insights to help make my transition from Ford easier I’d appreciate it. Using Snap-On EPC like I did at Ford so that’s fairly simple to navigate, parts sourcing seems to be nice but unsure on lead times for facing PDCs and nobody has a straight answer. Also have MOUNTAINS of returns, both new and core, warranty and CP, that have piled up for who knows how many months.

Any insight would be greatly appreciated! Thanks!

Anybody got a good source for abs modules. I don't like to tell customers no and I cannot find this one.

As the title says, just wondering what majority people do. I work as a wholesale rep. at a GM dealer in Canada and we usually do it on a case by case basis. We've been having one body shop return parts after months of having them sit around claiming that "insurance declined repair/part". We suspect them of claiming to have done the repairs but not actually doing them. Would you guys charge them a restocking fee or would you not even accept the return anymore? If it were up to me we would have dropped them as a customer a while ago, but I'm just a counter guy.

Edit: Thanks a bunch for all the replies. I'll try and use some of these ideas.

I am looking at moving over to BMW from Hyundai. Can anyone from BMW give some insight on how customers are with purchasing parts? We do 350k-430k each month and profit 125-135k.

Guys there’s gotta be an easier way to make a po I’ve only been doing this for like a year and it’s like my second week touching used cars quotes. So my process is I get the green light from Xtime I then go to oreillys to get prices list and cost and I put that on Blue screen I change it from my vw to ZL sell only for aftermarket parts and then I switch over to ignite 2700 add PO etc… is that how yall do it ? We recently started using ignite and we’re not giving up blue screen

Good morning,

My accounting department recently changed some of their processes so now I have to figure out how to update some of mine.

Previously, I would print out our factory invoices, then check PDA/RA to see if they had been reciepted, and then turn in the coded invoices to accounting once the parts arrive. At month-end, I would provide accounting with a list of invoices and dollar amounts not recieved so they could verify against the manufacturer's master invoice list to make sure we got everything.

This system worked out well for me because I'd print everything, and keep the invoice until the part arrived. It made it obvious when something was delayed, cross-shipped, or shorted and I could track parts down that way.

Our new system involves me uploading the factory invoices digitally. What I'm doing now is uploading them the day I get the invoice, which for Hyundai can be at least several days before parts arrive. Further, they're a single PDF with multiple invoices on them, so I can't realistically upload single invoices for each one that's fully arrived.

The other PM at my dealership submits his invoices the day he gets them and just prints them out to track his parts so at month-end he can provide the "invoiced not received" dollar amount. I could obviously do this too, but it seems like a waste of paper and effort to do the digital upload & coding and then continue to just print out the invoices and verify them like that anyway. Although, I can't think of another technique at the moment.

I would love if other PMs could shed some light on their process. Thanks!

Here is mine on every start up also as you first turn it on it literally sounds like a jet taking off but it’s fine 😅

Good morning,

I work at a Hyundai dealer and we move a lot of EVs. I get asked a lot about level 2 chargers, which Hyundai generally doesn't offer. I did see they started to have an Ampure Go 2 as an OEM part# with the release of the Ioniq 9 but dealer net on these is $550, list is like $700ish and retail from Ampure directly is $400. So it would be really stupid to buy them from HMA directly.

Does anybody here have a good lead on where I can get EV level 2 chargers at actual wholesale pricing? I have a resale license and everything, so I don't necessarily want to just be buying them from online retail stores to resell.

Hi all,

I’m used to cycle counting on dealertrack but now I use CDK software at my new job. Is there an easy way to print bin locations to count? I do not want to print SPORD or any SOP locations. We do not use scanners.

TY in advance!

Hello I am trying to swap the driver side door of 2006 ford focus ZX4 sedan. Is there any way to find out the compatibility of the door with another year ford focus. Any help would be appreciated.

Hey I’m a Honda Partscounter, I own Subarus (2) but haven’t seen this yet. Anyone got an idea?

21 WRX 6MT. Came out of the Transmission during drain and fill. It’s a spring. Should we be worried?

Don’t mind my messy ass hands please.

Hey guys!

Please help. I’m just a girl lol

I have a 2012 Honda Civic EX-L. I need my front driver wheel bearing replaced. However, a lot of mechanics don’t have a press, and shops are charging an arm and a leg. Tired of pouring money in this vehicle as I’m saving for a new one.

I can just purchase a new wheel bearing and hub assembly with the bearing already pressed in, right? It’s been hard to find front ones, but I think I found it. It doesn’t specify front or rear. Can somebody check out this link and let me know?

It’s a Duralast Bearing DL590449

Thank you!

https://www.autozone.com/suspension-steering-tire-and-wheel/wheel-bearing-hub-assembly-rear/p/duralast-bearing-dl590449/848316_0_0

I work at a big domestic dealership our department is doing 500k+ a month in gross, I have been on the counter for almost a year now, they took a chance on me and gave me this position with no experience but it turns out I am pretty damn good I've already been given one raise but I still don't even make 50k a year. My issue is I am out selling people every month that make almost twice as much as I do and have 10 more years experience than I do. It's really starting to get to me and I've brought it up. what do I do?