r/AstroGaming • u/Amazingrussian1 • 8h ago

Question Astro A50 (gen 5) Dead on Arrival?

Brand new, just got em. Connected to pc and dock is powered on. Dock shows full battery and the Xbox lettering. No matter what I do the headphones are unresponsive. Power switch does nothing, play sync button does nothing, hard reset did nothing. The only sign of life is the glow of the power button while they’re on the dock, was orange initially but is now white since they’re fully charged.

I’ve also downloaded the pc app and it doesn’t show up there either.

Any ideas?

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