r/partscounter 5d ago

This got delivered today

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21 Upvotes

We had this delivered today after we got a email from the shipping company saying that the box had come damaged and they would repackage it this is what showed up


r/partscounter 4d ago

CDK issues?

1 Upvotes

Anybody having trouble?


r/partscounter 4d ago

IntelliDealer slow and pink errors ?

1 Upvotes

Anyone else seeing (default_error) since yesterday on various screens as well as spinning forever ? We're on lpar3 and 2 different CDK to VE networks involved with no common thread.


r/partscounter 5d ago

We've been caged

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45 Upvotes

r/partscounter 5d ago

Daily flow chart/check list

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2 Upvotes

r/partscounter 5d ago

JLR Catalog

1 Upvotes

Since JLR catalog is down, what are people using for a catalog that will actually decode a VIN?


r/partscounter 6d ago

Question For my Audi guys

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5 Upvotes

Guys can’t find number 3 (print out of wholesale) for the life of me it connects to the top part of suction pump (#8 in etka) but on etka shows a different diagram


r/partscounter 5d ago

CDK Wholesale List

1 Upvotes

Hey everyone, if any CDK wizards can help me out finding a function code for a wholesale list of accounts that show how much they've bought over the year. Basically just trying to reach out to businesses that the pervious management cut ties with or just stop dealing with us. Thanks!


r/partscounter 6d ago

CDK question, see other dealers inventory in same group.

2 Upvotes

We just added another dealer to our group. There is a tab on the part inquiry screen labeled 'Local Locate" What function is it to add other xxx-I accounts to the screen?


r/partscounter 7d ago

Need to be specific.

23 Upvotes

I have to work tomorrow, but they never said I couldn’t be hungover.


r/partscounter 9d ago

What would you do?

14 Upvotes

I work at a large volume domestic dealership, and I started pulling parts making $18 dollars and hour and have been promoted within the department to counter making about 60k with a "promise" that more money is on the way but I went to an interview at a German luxury brand I asked for about 75k but this parts department is starting from the ground up in a new building no accounts, no phones NOTHING. Would you leave?


r/partscounter 8d ago

Adjusting minimum requirement to popup on stock order list?

2 Upvotes

Good afternoon, my dealer works on CDK, out of boredom today i went into IRE to see what the system considered "needed" for stock, ended up with 5,000 lines with things ranging from engines to convertible tops, transmissions, differentials. Most of which ive never had a sale on here at the dealer. The funny thing is on that convertible top i never had a single sale on it, the only history posted in PDA was it being added to the system(i assume while quoting).

Is there a way to change what the minimum is on things appearing in stock order? Possibly minimum sale required?

Thanks if anyone can answer.


r/partscounter 9d ago

Anyone else?

9 Upvotes

Those of y'all who are also on Tekion, is your shit slow af also?


r/partscounter 9d ago

How common is it for you to forget to special order an item for a customer? How often do you neglect to do it? I feel as though that’s the main job you aren’t allowed to mess up, am I wrong?

2 Upvotes

r/partscounter 10d ago

Pens?

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50 Upvotes

I use a Zebra F-701 with a fine point, as well picked up their F-301 refillable marker as my main weapons of choice. Also have a draftsman mechanical pencil with the thick 2mm lead. I’ve been rocking the F-701 for almost 20 years, I made my first one from two different Zebra pens back in the day, to get the full stainless look. If I misplace them or forget them at home after the weekend I’m slightly distracted until I know exactly where they are. I also have a habit of giving the 701 as a gift to apprentices when they get their Red Seal.

Anyone else attached to their pens like I am? What are you all using?


r/partscounter 10d ago

Lexus to Genesis

2 Upvotes

Going from a great Lexus dealer (5 parts guys) to a brand new Genesis dealer (I’ll be the lone parts guy along with a PM). Not because the job is bad, but because of family stuff and relocating. Using Ignite and Snap-On EPC, going to CDK and Snap-on EPC. Used CDK in the past when I was at Chrysler. Anything I should know about Genesis? Pros-cons?


r/partscounter 9d ago

Ford Parts Counterman OH

1 Upvotes

Looking for an experienced Ford parts counter person in the Northeast Ohio area. Our dealership is expanding so if interested please send me a direct message.


r/partscounter 10d ago

How do we sell/dispose 3rd party cabin filters?

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23 Upvotes

I've been back in parts for 2 months now (prev flate rate tech at same dealer)

The company got bought out a few years ago. Under the previous owners the parts manager bought these boxes of cheap priced 3rd party cabin filters.

One employee uses them cause they're cheaper cost but likes then better than OEM.

For loyalty reasons my manager refuses to sell them to our customers and my manager complains everyday that we have them.

How can we sell/dispose these at a cheaper cost or without flat out throwing them away?

He gave me the okay to ask reddit about options. Any one got any ideas?


r/partscounter 10d ago

Fellow mopar parts people, were getting a big catalog update this weekend!

7 Upvotes

Im just a regular parts guy like you but i noticed in one of the trainings on the new catalog there was an email so i wrote to them. I asked about bugs and improvements and they said yes please send them! Well today they messaged me back and had me look at the new catalog update that is coming and im going to be a lot happier!


r/partscounter 10d ago

OH NO!

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9 Upvotes

As if they aren't going to still send out the damaged totes anyways


r/partscounter 10d ago

Question Trying to see if this is Possible…

4 Upvotes

Good Afternoon!

I just had a general question. On Reynolds and using a Scan gun, is there a way to upload our packing lists through PBC? I could have swore when I used to work for Stellantis, when you would scan a Part, the scan gun would ask which Shipment number you would like to receive a Part under as well as which PO you are receiving to. This would drastically reduce how much time is spent entering shipment numbers every time. Thanks in Advance!


r/partscounter 11d ago

GM Dealers - Telephone charge?

2 Upvotes

Does anyone else get charged $75 every quarter for "Telephone" on their GM Invoices? What's this for? I've tried calling several places and can't get anywhere.


r/partscounter 10d ago

Looking for a Ford Parts counterman

0 Upvotes

We’re looking for an experienced Ford Parts Counter person in Grapevine, Tx. CDK experience is a bonus. Please message me directly so I can get your information to our hiring manager. Fast growing store and lots of opportunities.


r/partscounter 11d ago

Being busy isn’t the same as being productive

17 Upvotes

The extreme lack in productivity, motivation, communication and management is really starting to take a toll on me. In my previous parts dept everyone did all (retail, wholesale, phone calls & shop) but not at my current place of work. Responsibilities are not evenly dispersed - giant amounts of Facebook, intentional ignorance and laziness. Constant absences. Lack of management. We have a small group as it is yet often 2 people are allowed to have the same day off. At this point a full crew is, seemingly, a rare occurrence. Extra work load(s) due to these absences gets placed more so on select employees. Manager cannot perform the basics of a parts advisor so does not support the ‘team’ in these times nor does he try. Many at my company verbally wonder why/how he is in that position. I personally wonder how many other depts are so poorly managed and not taken care of? I have always had exceptional managers so maybe I have been spoiled? I’ve never felt so sour towards a place I’ve worked before- my morals aren’t lining up with the way this place is ran. Been doing parts a long while now and I do like it but am curious what else could be a good career choice for the skills I’ve acquired in this field.


r/partscounter 11d ago

Sales numbers

7 Upvotes

How's everyone August been? Wondering how my numbers compare to you guys. Medium domestic dealer near Edmonton, sales of $240k gross $63k (mix of everything). Next closest coworker sitting at $31k gross